ASSESSING PERFORMANCE INDICATORS OF OBSTETRICS AND GYNECOLOGY WARD WITH EXPECTED LIMITS OF INDICATORS AT MOTAHARI UNIVERSITY HOSPITAL IN 2013

Indicators are information that can be widely used for decision making in
management. There are different indicators that can measure the performance of health institutions.
These indicators can be used as an accurate strategy to remove obstacles of the development of medical
services. This study aimed to evaluate the performances indicators of obstetrics and gynecology
department of Motahari Hospital in 2013.
Materials & Methods: This study is a cross-sectional research that has been done in the obstetrics and
gynecology wards. Tools for data collection were surveys and statistical forms, and the method of data
collection was using questionnaires, sample forms, direct observation and interviews.
Results: The following results were obtained: inpatient bed occupied rate (81.8%),bed turnover
interval( 0.4) & mean length of stay( 1.6), patient per nurse in month (32 ), meanwhile service education
( 15), staff per active bed (1 for 9 ) , midwife for obstetric ( 52) , staff ( 55%) and patient satisfaction
( 60%), rooming in technique (100% ), breast feeding (100% ), patient information access from HIS
system (100% ), emergency and hostelling medicine access ( 100%), round and morning reports
(100% ) , the mean admitted time in the ward ( 40 minute), infant and maternal mortality rate per total
deliveries are(3.09% ) and (0%) , and the percentage of trained patient ( 100%), expert physician per
active bed (1 for 9 ) and C/S per total delivery ratio is ( 50.91%).
Conclusion: Indicators show hospital performance in various fields .Therefore, it is necessary to
consider all aspects of the markers which should be evaluated at regular periods.
These findings indicate that a number of performance indicators are not in good condition, and they
should be evaluated and corrected to improve the status of these indicators and the performance of the
sector