ATTITUDE AMONG URMIA MEDICAL UNIVERSITY HEALTH WORKERS ABOUT PATIENT SAFETY

Today, Patient safety is a critical factor in the quality of health care. The main
problem of health care providers in improving their quality of care is their unsafe attitudes and behaviors
about patient safety, which may be related to errors and adverse events in the hospitals. This research tries
to assess the attitude of health care staff toward patient safety in Kosar wards as well as in urban health
clinics.
Materials & Methods: This is a descriptive-analytic study in which 120 people participated who were
working in Kosar ward and urban health clinics affiliated to Urmia University of Medical Sciences.
Safety Attitude Questionnaire (SAQ) was used to collect the data. Data analyzed using descriptive
statistics and Chi-square test.
Results: The findings showed that most of the employees (90%) had the moderate attitude, and (3/3%)
had a poor attitude toward patient safety. The Chi-square test showed a significant relationship (P <0/05)
between the professional staff attitude and some aspects of patient safety (for example: teamwork, job
satisfaction and job stress).
Conclusion: Most employees had the moderate attitude toward patient safety. An effort of hospital
managers and the staff is essential and important to improve patient safety. To achieve this goal, solutions
such as improving the attitude of the employees, senior management tends to patient safety, creation of
the incident reporting system, and developing team working can be considered