THE MODERATING ROLE OF SELF- EFFICACY IN RELATIONSHIP BETWEEN OCCUPATIONAL STRESS WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND JOB SATISFACTION AMONG FACULTY MEMBERS OF URMIA UNIVERSITY OF MEDICAL SCIENCES

The aim of the present study was to examine the moderating role of selfefficacy in relationship between occupational stress with Organizational Citizenship Behavior and Job
satisfaction among faculty members of Urmia University of Medical Sciences.
Materials & Methods :The statistical population of the study includes faculty members of Urmia
University of Medical Sciences. The sample of the study consists of 149 selected through random
sampling. The methodology used in this study is descriptive of correlation type. The date were
collected through questionnaire consists of self- efficacy (Mallse, 2008), Hoy and Palao
Organizational Citizenship Behavior(2004), Brayfield Job satisfaction(1951), Havs & Rezoo
occupational stress (1972) questionnaire. The coefficient of reliability is in order: ./73, ./74, ./75, ./76.
To analyze the data, the study uses some techniques such as decretive statistics, average, standard
deviation, and some inferential statistics such as coefficient of correlation and T, F test, and analysis
of variance.
Results: The results of the study indicates that there is significant and negative relationship between
occupational stress with self- efficacy, Organizational Citizenship Behavior and Job satisfaction.
There is significant relationship between self- efficacy with Organizational Citizenship Behavior and
Job satisfaction. Meanwhile, self- efficacy in relationship between occupational stress, Organizational
Citizenship Behavior and Job satisfaction have moderating role.
Conclusion: The research shows that the university officials should plan for ongoing evaluation of
occupational stress, job satisfaction and organizational factors among faculty members of the
university