EVALUATING THE EFFECTS OF CULTURAL INTELLIGENCE IN NURSING: AN INTEGRATIVE REVIEW

Globalization is accompanied by cultural diversity. Health care providers are
witnessing the presence of different people with different cultures due to direct confrontation with
patients and their clients and companions; therefore, it is necessary to try to reduce the
misunderstandings between culture and destructive social interactions by creating appropriate
intercultural contexts. Due to the fact that nurses have the most contact among all health care providers
with individuals, this study was conducted with the aim of evaluating the effects of cultural intelligence
in nursing.
Materials & Methods: The design of the study is based on the integrated review method of Whittemore
and Knafl. Between 2000 and 2020, various databases including SID, Irandoc, Google Scholar, PubMed,
Medline, Scopus, Cochrane Library, and ScienceDirect were searched with keywords of cultural
intelligence and nursing. Finally, 9 articles in this study were analyzed.
Results: Data analysis revealed three main areas related to this issue: the dimensions of cultural
intelligence, the stages of cultural intelligence development, and the benefits of cultural intelligence in
nursing.
Conclusions: Based on a review of the literatures, it can be said that nurses with higher cultural
intelligence are more successful in establishing a cultural connection between themselves and their
colleagues and clients. Therefore, they are at a higher level in all aspects of individual and organizational
performance. So it can be said that one of the things that can help to achieve the growth and development
of health systems is the cultural intelligence of nurses.