SURVEY OF JOB STRESSORS AND COPING STRATEGIES IN NURSES OF PSYCHIATRIC AND GENERAL CENTERS IN URMIA

job is one of the most leading factors of stress in our life. According to the International
nursing Association report, 60-90 percent of health difficulties are the result of stress. As its known,
nursing as a profession has got a high level of stress. In the case of coping with stressful factors, using
coping strategies is a necessity. Regarding to the importance of effect of stress on the quality of
nursing Functions, this study was carried out to determine job stressors and coping strategies among
nurses who are working in psychiatric and general centers.
Methods and materials: This is a cross sectional descriptive study that 108 nurses study. Nurses who
were included (n=108). Data collection was done by using a researcher designed questionnaire and
Coppers coping skill subscale. The questionnaire included two sections, consisting demographic
characteristic and job stressors (physical and psychosocial). Data were analyzed by statistical software
program SPSS.
Results: The findings indicated that the crowd of wards (%44) and violence in patients (%36.4) were
the most important physical factors in general and psychiatric centers. Other’s attitude to psychiatric
wards (54.5%) and addict patients (44%) in general wards were the most important psychosocial
factors. Also the findings showed that, coping strategies such as ”I try to recognize my limitations” (%
44) and ”I regulate my work” again (%40.9) were the most important coping strategies used by the
subjects.
Conclusion: Findings can pave the way for the future studies to establish some strategies to reduce job
stressors and to increase the nurses. Coping abilities in general and psychiatric centers. Naturally it can
lead to the job promotion of the people working in stressful places, and diagnosis of nurses problems.